Company Info

What Makes Us The Right Choice

Systems Technology Group, located in Buffalo, New York has over a decade of experience in Point of Sale
and inventory control systems. STG has clients throughout North America. Our 1-800 Help Desk team provides
support 24 hours a day for clients ranging in size from a single store to over 100 store chains. STG has partnered
with IBM and Microsoft to deliver POS solutions to a wide range of clients including, but not limited to restaurants,
retail stores, liquor stores, hotels, casinos, courts, school systems, state parks, gift shops and cafeterias.
Customer service, customer loyalty, financial reporting and accounting interfaces are areas that we provide expertise                        to our growing client list. STG has achieved Premier Status with IBM’s Retail Store Solutions team. Entry into the
‘Premier’ level is by invitation only.

Premier members must earn their membership each year by:

• Passing customer satisfaction audits overseen by IBM.
• Demonstrating competency in deploying IBM solutions
• Having their quality assurance programs and structures
• certified by IBM continuing to educate  their personnel

Systems Technology Group is one of only a handful of companies in the world to earn the ‘Premier’ designation.
STG understands the exceptional security standards that clients require. We welcome the opportunity to work
with our clients to create a POS solution that provides the control and efficiency to improve workflow and
streamline operations.
 
The Systems Technology Group Mission:
Our mission is to provide integrated P.O.S. solutions to our clients using state-of-the-art technologies combined
with professional service and aftermarket support. We answer the phone when you call in, only human beings-
no recorded options! We highly value our customers and want to provide 100% guaranteed satisfaction! 

We specialize in the following:

• POS Customer Service (we answer the phone-no options to hit!)
• Full POS System Support (24 x 7 Help Desk, supplies & more!)
• Local & Regional Maintenance (quick response times!)
• Software & Hardware Support (partnered with IBM, Microsoft, Radiant Systems, Shift4, ScanSource!)
• Custom Programming (POS your way!)
• Mobile Communications (your support on the go!)
• Credit Card Processing (STG Merchant Services!)
• Sales, Leasing, Rental & Trade-In Services (we work with your needs!)