SpotOn Online Questionnaire | STG POS Buffalo NY

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Systems Technology Group

Point of Sale Solutions for Retail and Hospitality

Specializing in Cloud point of sale solutions

Phone: 716-821-9808
Email: sales@stgpos.com

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SpotOn Online Ordering Questionnaire

What order modes will be needed for online ordering?

Pickup

Delivery

Pickup and Delivery

Allow Guest Checkout - this allows a customer to put in an order without creating an account with their email and password

Yes

What are your store hours?

Are there any Holidays that you will be closed or have special hours that will require custom online ordering hours? (We will work together on these settings, so everyone knows how to set them for the future)

What Should Your Pickup Lead Time Be?(Minutes) - This is the amount of time needed for you to prepare their order (average.) Think ticket times for food. (ex. If lead time is set to 20 minutes, and Iput in an order for 4pm, the ticket will print @ 3:40pm.)

Pickup Pay Later Enabled? - This enables a customer to put in an online order without a payment, with the intention of paying later at the store. (Note - this is not advised as it can open the merchant up to having customers place orders, food is made, and the customer doesn’t show up for it.)

Yes

What Should Your Delivery Lead Time Be?(Minutes) This is the same as pickup lead time, but here, the merchant should consider the time needed to also deliver the food.

Delivery Pay Later Enabled? - This enables a customer to put in an online order without a payment, with the intention of paying later when receiving the order.

Yes

Order Pacing -Do you wish to utilize Order Pacing? This is the ability to control the number of orders allowed online within a defined time period.

Yes

What is Delivery Minimum Amount? - Minimum order amount total for delivery order type.

Would you like to enable tips to be applied through the online ordering website?

Yes

Numver of Max Days Out - This is the # of days in advance a customer can make an order.

Account Management Email Address: Purpose: Used as the From email address for automatically generated emails sent to registered customers.

Thanks for submitting!

STG Payment Solutions, LLC is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA.

STG CloudPOS, Systems Technology Group, STGPOS, STG

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