Aloha Online Questionnaire | STG POS Buffalo NY

AOO Questionnaire

Determine the customer facing URL you would like to have set for the site (.alohaorderonline.com is fixed) Keep in mind that URL can not contain numbers, spaces or special characters. Desired URL: _______.namer.alohaonlineordering.com

What order modes will be needed for online ordering?

Pickup

Delivery

Pickup and Delivery

Are you an existing Aloha Stored Value /Gift Card customer?

Yes

What are your store hours?

Do you have a separate Breakfast, Lunch and Dinner Menu? If so, list the hours of all that apply:

Are there any Holidays that you will be closed or have special hours that will require custom online ordering hours? (We will work together on these settings, so everyone knows how to set them for the future)

We have the ability to place a special instructions bar on the modifier popup windows that appears after selecting an item. Would you like us to put this in place? Keep in mind, we cannot designate which items the special instructions bar will be applied to items all or nothing.

We have the ability to place a special instructions bar on the final check out page. Would you like us to put this in place? Note: both special instructions bar can be used at the same time if desired. Order instruction could be a more general one - like need to be packaged in a certain way or want sauces separately (this does not show on the receipt or print on in the kitchen).

Would you like to utilize the group ordering feature? This feature would let an event organizer configures a list of invitees, consolidates the tickets/orders made by the invitees and submits it as a single order with a single payment.

Would you like to enable tips to be applied through the online ordering website?

Yes

Are there any prep time adjustments you would like to put in place? (added prep time based on order transaction amount) A prep time adjustment is a setting that can be added so that when a customer places an order at or above a certain dollar amount, an additional prep time can be added to the order. This ensures that the cooks have enough time to prepare the customers food.

Account Management Email Address: Purpose: Used as the From email address for automatically generated emails sent to registered customers.

Allowed Payment Locations: Purpose: Specifies how the customer will pay for their order. They can either submit their order and pay at the store, pay for their order at the time of submittal with a credit card, or do both.

Buffer AM Purpose: Specifies the amount of time (in minutes) after the store (online ordering website) opens that customer online orders are accepted.

Buffer PM Purpose: Specifies the amount of time (in minutes) before the store (online ordering website) closes that customer online orders are accepted

Max Order Total Amount: Purpose: Specifies the maximum order amount (in local currency) allowed for a single customer order. [Type $XXX]

Min Order Total Amount: Purpose: Specifies the minimum amount (in local currency) that a customer take-out order must meet in order to be submitted as an online order.[Type $XXX]

Order BCC List Purpose: Used as the BCC (blind carbon copy) email address for receiving copies of order notification emails that are automatically generated and sent to customers.

Order Email Address Purpose: Used as the From email address for all emails that are automatically generated and sent to customers who have submitted an order on your online ordering Web site

Pickup Time Granularity Purpose: Specifies the increment of time (in minutes) used for displaying the customer order pick-up time options.

Support Email Address Purpose: Used as the [From] email address for system support emails sent to customers

Please upload a digital copy of your menu that you want to use with Aloha Online

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Please upload a digital copy of your menu that you want to use with Aloha Online

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