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Restaurants: New Technology Attracts Younger Staff & Guests


New technology has the potential to attract both younger staff and guests to restaurants.


Here are some examples:


  1. Mobile ordering: Mobile ordering allows guests to order and pay for their food through an app, eliminating the need to wait in line. This technology is popular among younger guests who are used to the convenience of ordering through their phones.

  2. Digital menus: Digital menus offer a more interactive and engaging experience than traditional paper menus. They also allow for easier updating of menus and the ability to display photos and nutritional information.

  3. Tableside ordering and payment: With tableside ordering and payment systems, servers can take orders and process payments on a tablet or other mobile device. This technology can speed up service and make the dining experience more convenient for guests.

  4. Online scheduling and shift management: Restaurant staff, especially younger employees, often prefer online scheduling and shift management tools over traditional paper schedules. These tools allow for easier communication and scheduling changes, and can also help with employee retention.

  5. Social media and review management: Social media and review management tools can help restaurants attract younger guests by allowing them to engage with the brand and read reviews from other customers. Restaurants can also use these tools to promote specials and events.


Overall, incorporating new technology into restaurants can help attract younger staff and guests by providing a more convenient and engaging experience. However, it is important to balance the use of technology with traditional hospitality and personal touch to create a welcoming and memorable dining experience.

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